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Budget and decisions

How much does a delivery app cost?

From $10,100 to $22,400 (€9,000–€20,000)excl. VAT for most driver apps with proof of delivery, $22,400 to $33,600 (€20,000–€30,000)excl. VAT with customer tracking and integrations: ranges, cost items and mapping costs.

By Damien Ladurelle · Updated · 7 min read

Contents
  1. Price ranges
  2. How the budget is built
  3. What drives the price
  4. Usage costs to plan for
  5. When it is not the right solution
  6. How the project works
In short

A custom delivery app usually costs $10,100 to $15,700 (€9,000–€14,000)excl. VAT for a driver app with proof of delivery, and $15,700 to $22,400 (€14,000–€20,000)excl. VAT with maps, routes and a dashboard. With real-time tracking for your customers and an ERP connection, allow $22,400 to $33,600 (€20,000–€30,000)excl. VAT, plus usage-based mapping costs.

Your drivers leave with a printed route sheet, delivery notes come back crumpled at the depot, and customer service cannot answer “where is my delivery?” A delivery app solves all three: the route on the phone, digital proof of delivery, real-time information. Here is what it costs and how the budget is built.

Price ranges

Amounts exclude VAT and cover a first version in production. The quote becomes fixed after the scoping phase.

Type of app What it includes Indicative budget Timeline
Driver app Daily route, photo and signature proof, offline mode, dispatch back office $10,100 to $15,700 (€9,000–€14,000)excl. VAT 1 to 2 months
Complete routing app The driver app + maps and routes, PDF delivery notes, dashboard $15,700 to $22,400 (€14,000–€20,000)excl. VAT 2 to 3 months
Connected delivery platform The complete app + customer tracking, ERP or online store connection $22,400 to $33,600 (€20,000–€30,000)excl. VAT 3 to 4 months

For a range that fits your fleet, the estimator gives you a budget in one minute from the features you select.

How the budget is built

My estimator starts from a base price, adds functional modules, then applies multipliers. An illustrative example for a fleet of 30 drivers and dispatchers, with customer tracking and an ERP connection:

Item Amount excl. VAT
Business app base €6,000
Accounts and roles (drivers, dispatchers, admin) €1,500
Dispatch back office €2,000
Notifications and offline mode €1,000
Maps and routes €1,500
Signed PDF delivery notes €1,500
Customer area (delivery tracking) €2,500
ERP connection €2,000
Subtotal €18,000
10 to 50 users (×1.1) €19,800

With a dashboard (€1,500) and customer data migration (€800), you go past $24,700 (€22,000)excl. VAT; above 50 users, the multiplier rises to 1.2. This is an order of magnitude: the fixed quote follows scoping.

What drives the price

  1. Proof of delivery. A photo and a signature are simple. Scanning barcodes parcel by parcel, and handling refusals, absences and returns, add screens and rules.
  2. Offline mode. Essential in rural areas, basements or warehouses: the delivery is confirmed without a network, then synced.
  3. Route optimization. A stop order set by the dispatcher costs almost nothing. Automatic calculation under constraints (time windows, vehicle capacity) goes through a specialized service with a usage cost. See delivery route planning.
  4. Customer tracking. A tracking link, a heads-up before arrival, an estimated time window: useful, but it is one more area to design. See real-time delivery tracking.
  5. Integrations. Pulling orders from the ERP or the online store, sending back proof and statuses.

Usage costs to plan for

On top of hosting (a few tens to a few hundred euros a year), mapping is billed by usage by its provider. At Google Maps Platform, since March 1, 2025, each service has a free monthly allowance (10,000 events for “Essentials” services, 5,000 for “Pro,” 1,000 for “Enterprise”), then a price per 1,000 calls: for example $5 for Compute Routes Essentials, $7 for dynamic maps, $10 for single-vehicle route optimization (Google Maps Platform pricing and billing overview, checked in October 2026, first volume tier).

For a mid-sized fleet, these costs usually stay modest, but they are calculated during scoping from your number of stops per day. Other mapping providers exist and can be compared.

When it is not the right solution

  • Two or three vehicles with fixed routes: an off-the-shelf routing app, billed per driver per month, is often enough and faster to set up.
  • Deliveries handled by carriers: what you need is to integrate their tracking, not a driver app.
  • A need limited to route optimization, with no proof of delivery or integration: a specialized tool will do the job.

Custom work makes sense when your deliveries have their own rules (time windows, equipment pickups, cash collection, installation), when you want to connect delivery, invoicing and customer service, or when per-driver subscriptions grow with your fleet. The solution is described on the route planning app page, and the ongoing OptiRoad project shows a routing platform for mobile professionals.

How the project works

  1. A 30-minute call to understand your fleet, your routes and your disputes.
  2. Scoping (1 to 2 weeks): scope, proof of delivery, integrations, mapping cost estimate, fixed quote.
  3. Clickable mockups (1 to 3 weeks), tested by a driver and a dispatcher.
  4. Development in batches: driver app and proof first, then maps, customer tracking and integrations.
  5. Rollout with one or two pilot drivers, then the whole fleet, with training.

Payment follows the same rhythm: a 50% deposit at the start, the balance according to the schedule in the quote. The source code and rights are transferred to you once paid in full.

Frequently asked questions

Does the app optimize the order of stops?

It can. Stop order can be calculated by a route optimization service, such as Google Maps Platform’s, billed by usage. For fixed or few routes, an order set by the dispatcher is often enough and costs nothing extra.

Do drivers need a company-issued phone?

It is not required, but it is easier to manage: same settings, no mixing of personal and work use, and location tracking limited to working hours. The progressive web app runs on most recent phones.

Does proof of delivery hold up in a dispute?

The recorded photo, signature, time and GPS position are useful evidence when a customer disputes a delivery. Their exact legal weight depends on the context and the contract: have your lawyer confirm it if the stakes are high.

How long does it take to roll out the app?

1 to 3 months for a driver app with proof of delivery, and 3 to 4 months with customer tracking and integrations. One or two pilot drivers use it in real conditions first.

Not sure about your project?

Let’s talk for 30 minutes: I’ll tell you honestly which option I would choose in your place.

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